Recommended Readings in User Information Behavior and User Research
Compiled by Pengyi Zhang, 2013/11/14
First updated: 2014/2/24
Second update: 2016/10/25
Third update: 2020/9/25
书/Books
Fisher, K. E., Erdelez, S., & McKechnie, L. (Eds.). (2005). Theories of information behavior. Information Today, Inc.
信息行为理论——以短文章的形式介绍了大约几十种信息行为相关的理论。从信息需求、获取到检索和意义建构，以及特定群体和特定情境的信息行为等。是信息行为理论方面最全的一本参考书。
Case, D. O. (2012). Looking for information: A survey of research on information seeking, needs, and behavior （3rd Edition). Emerald Group Publishing.
关于信息获取行为的一本综述性专著，也提出了作者自己的framework，以描述性的为主。里面有关于浏览行为的内容。
Ingwersen, Peter, & Järvelin, Kalervo (2005). The Turn: Integration of Information Seeking and Retrieval in Context: Springer.
从Coginitve维度看信息查询和检索。用户信息行为认知模型比较权威的一本著作。
Hearst, M. (2009). Search User Interfaces. Cambridge University Press. Available at: http://searchuserinterfaces.com/book/
本书侧重检索中的交互过程及检索界面的设计。作者Hearst是UC Berkeley的教授，在信息检索领域有诸多著作。上面的URL有全文电子版。
Hackos, J. T., Redish, J. C., 1998. User and Task Analysis for Interface Design. John Wiley & Sons
介绍界面设计中用户研究方法，比较老，侧重用户和任务。
Elizabeth Goodman, Mike Kuniavsky, Andrea Moed, 2012. Observing the User Experience, Second Edition: A Practitioner's Guide to User Research. Morgan Kaufmann.
各种用户研究方法都有较为详细介绍，比较新。偏industry和实用。
用户行为介绍性文章
Bates, Marcia J. . (2010). Information Behavior. In M. J. Bates & M. N. Maack (Eds.), In Encyclopedia of Library and Information Sciences (3rd ed., Vol. 3, pp. 2381-2391). New York: CRC Press.
Bates的这篇介绍性文章，介绍了用户信息行为研究的由来、理论和实践研究，更重要的是，提供了一百多篇经典的信息行为相关的论文做参考。
Case, D. O. (2006). Information behavior. In B. Cronin (Ed.), Annual Review of Information Science and Technology (pp. 297-327). Medford, NJ: Information Today.
关于信息行为的介绍性文章。建议与Bates的一起看。
LIS领域有关信息需求、获取、查询等方面部分经典论文
Belkin, N.J., Oddy, R.N., & Brooks, H.M. (1982). ASK For Information Retrieval: Part I. Background and Theory. Journal of Documentation, 38(2), 61-71.
Cole, Charles. (2011). A theory of information need for information retrieval that connects information to knowledge. Journal of the American Society for Information Science and Technology, 62(7), 1216-1231. doi: 10.1002/asi.21541
Dervin, Brenda. (1983). Information as a user construct: The relevance of perceived information needs to synthesis and interpretation Knowledge Structure and Use: Implications for Synthesis and Interpretation (pp. 155-183). Philadelphia, PA: Temple University Press.
Kuhlthau, Carol C. (1991). Inside the search process: Information seeking from the user's perspective. Journal of the American Society for Information Science and Technology, 42, 361-371.
Pettigrew, Karen E., Fidel, Raya, & Bruce, Harry. (2001). Conceptual Frameworks in Information Behavior. Annual Review of Information Science and Technology, 35, 43-78.
White, R.W., & Roth, R.A. (2009). Exploratory Search: Beyond the Query-Response Paradigm. Synthesis Lectures on Information Concepts, Retrieval, and Services, 1(1), 1-98. doi: 10.2200/S00174ED1V01Y200901ICR003
Wilson, Tom D. (1999). Models in information behavior research. Journal of Documentation, 55(3), 249-270.
Wilson, Tom D. (2006). A re-examination of information seeking behavior in the context of activity theory. Information Research, 11(4).
HCI 人机交互
1. Sharp, H., Preece, J., & Rogers, Y., 2019, Interaction Design: Beyond Human-Computer Interaction (5th edition). New York, NY: John Wiley & Sons.
HCI经典教材之一，用户视角，其中较大篇幅介绍了各种用研的方法。
2. Shneiderman,B., Plaisant, C., 2011,用户界面设计:有效的人机交互策略(第5版)(英文影音版),机械工业出版社.
HCI技术视角经典教材。
3. Garrett,J.,范晓燕(译),2011,用户体验要素:以用户为中心的产品设计,机械工业出版社.
4. Buxton, W.,2007,Sketching User Experiences: Getting the Design Right and the Right Design, Elsevier/Morgan Kaufmann.
3-4 用户体验的两本小书，好读，偏业界。
5. Johnson, J. 2010, Designing with the Mind in Mind: Simple Guide to Understanding User Interface Design Rules. Morgan Kaufmann. （译本——认知与设计：理解UI设计准则）
从认知心理学角度讲UI设计。
Research Methodology 研究方法
一、研究哲学、研究范式、研究方法的选择
1. Creswell, J. W., (2003). Research design: Qualitative, quantitative, and mixed method approaches. Ed. 2nd. Thousand Oaks, CA: Sage Publication, Inc.
图书情报领域的研究方法
2. Pickard, Alison Jane. (2013). Research Methods in Information. Neal-Schuman Publishers Inc.
3. Wildemuth, Barbara M. (2009). Applications of Social Research Methods to Questions in Information and Library Science. Libraries Unlimited Inc.
二、定量方法Quantitative Methods
4. Sharp, H., Rogers, Y., and Preece, J., (2007), Interaction Design: Beyond Human Computer Interaction, 2nd Edition. Wiley. [Note: Read Chapters 7: Data gathering. Chapter 8: Data Analysis, Interpretation, and Presentation.]
应用定量方法的例子Quantitative Methods in Information Studies
5. Teevan, J., Dumais, S. T., and Horvitz, E. (2005). Personalizing search via automated analysis of interests and activities. In Proceedings of SIGIR ’05, 449-456.
三、定性方法Qualitative Methods
6. Denzin, N. K., & Lincoln, Y., (2002). Handbook of Qualitative Research. Thousand Oaks, CA: Sage publication.
7. Miles, M. B. & Huberman, A. M. (1994). Qualitative data analysis: An expanded sourcebook. Thousand Oaks, CA: Sage.
8. Yin, R. K., (2002). Case Study Research: Design and Methods. Ed. 3rd. Sage Publications, Inc.
应用定性方法的例子Qualitative Studies in Information Sciences
9. Fidel, R., Qualitative methods in information retrieval research. Library & Information Science Research, 1993. 15(1993): p. 219-247.
10. Kuhlthau, C. C. (1991). Inside the search process: Information seeking from the user's perspective. Journal of the American Society for Information Science and Technology, 42, 361-371.